Shipping policy


Last Updated: August 4, 2026

Thank you for shopping with Quiccart. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Saturdays, Sundays or public holidays.

  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

  • Our business days run Monday to Friday. Orders placed over the weekend or on holidays are processed first thing the following working day.

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details (where available).

2. Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Locations: 7–14 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.We'll always keep you informed if anything changes.

3. Shipping Charges

Every order ships free of charge — whether you've paid online or chosen Cash on Delivery. No surprise fees at checkout, no minimums to hit. The price you see is the price you pay.

We do offer express or insured shipping if you wish to opt-in.

4. Order Tracking

Once your order has been shipped, you will receive tracking information via email or SMS.Click it any time to see real-time updates on your package's journey.

If you do not receive tracking details within the estimated processing period, please contact our customer support team.

5. Delivery Attempts

Our courier partners may attempt delivery only 3 times.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

6. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Damaged or Missing Packages

If your order arrives damaged or appears to be tampered with:

  • Do not accept the package if possible.

  • Take clear photographs of the package and its contents.

  • Contact us within 24 hours of delivery.

We will review the issue and assist you with an appropriate resolution.

8. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Courier operational issues

  • Severe weather

  • Natural disasters

  • Government restrictions

  • High order volumes

  • Public holidays

We appreciate your patience in such situations.

9. International Shipping

Currently, we do not offer international shipping.

If international shipping is available, customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their country's authorities.

10. Lost Shipments

If your tracking information shows no movement for an extended period or your package is believed to be lost, please contact us. We will work with the shipping carrier to investigate and provide an appropriate resolution.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: Quiccart
Email: support@quiccart.com
Website: www.quiccart.com